07397 507 376
Staines-upon-Thames · TW18
Ready to leave, but the front door won’t lock? BMS Locksmiths helps with failed locks, emergency entry and planned replacements for homes and businesses in Staines-upon-Thames TW18. Tell us what the door is doing and whether the property can be secured.
24/7 emergency callouts · Planned visits by arrangement
Homes, rentals & businesses
You don’t need to know the name of the lock. Start with what happens when you turn the key or move the handle, and we’ll talk through the next step.
If the bolt moves with the door open but catches when it is closed, tell us. That helps distinguish a lock fault from an alignment problem. We check the door and fitting together, then explain the work needed to secure the entrance.
Locked outside your home or business? Tell us the door type, whether the key is missing or broken, and whether another working key is available. We assess the entry options and explain any need for drilling or replacement before proceeding.
If you need a different set of working keys, a suitable replacement cylinder may let you retain other hardware. We check the size, fitting and condition of the lock rather than assuming the entire mechanism needs replacing.
A loose handle, a key that will not turn and a handle that will not lift can have different causes. We check the cylinder, gearbox, multipoint mechanism and alignment. Avoid forcing the key or handle while arranging a visit.
A business door that will not lock at closing time needs attention. Describe the hardware, the fault and any access arrangements. We can discuss repairs, suitable replacement locks and the person authorised to agree the work.
Let us know about damage to the door, frame, handles and lock. Changing the cylinder alone may not secure the entrance. We assess the work needed and explain the options before proceeding.
See all our residential services and commercial services. For a faulty uPVC mechanism, read about multipoint door lock repairs and replacement.
When the door will not secure
A door that will not lock is not always a failed lock. The bolt may be catching against the frame, or the handle may be unable to operate the mechanism. Explain what happens with the door open and closed, if you can check safely.
Avoid repeated force on the key or handle. If the property is unsecured, phone us and say whether you can remain there while a visit is arranged. For a planned repair, photos of the fitting help us discuss the likely work.
Call about an unsecured doorWe discuss suitable lock specifications with you before fitting. Share any specific requirements before choosing a replacement. Read about lock fitting options.
A starting point for the cost
Labour from£80
Door opening to gain entry to the property.
Labour from£90
The fault and work required affect the cost.
Labour from£110
A new fitting, rather than a like-for-like replacement.
These are starting labour prices per job. Any locks or replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Before you call
Our locksmith based in nearby Egham can usually reach Staines-upon-Thames in around 30 minutes. We confirm availability and an estimated arrival time when you call, based on your full address, traffic and current jobs.
Yes. We offer 24/7 emergency callouts. Call 07397 507 376 and explain whether you are locked outside or the property is unsecured. Phone for urgent help rather than waiting for a message reply.
The lock and its fitting may be affected by the way the door meets the frame. Alignment can be part of the problem, but the lock or mechanism may also need attention. Tell us what happens without forcing the key or handle; we assess the cause before proposing a repair.
House lockout labour starts at £80, front or back door lock repair labour at £90, and a fresh mortice lock or night latch installation at £110. Locks or replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Give the locality, street address, full postcode and any flat number or entrance instructions. Staines-upon-Thames and Egham Hythe share the TW18 postcode district, so the district alone does not identify the destination. For a business, tell us who will meet us.
Not necessarily. The fault may involve the cylinder, gearbox, another part of the mechanism or the door alignment. We check what is wrong and whether suitable parts are available, then discuss repair or replacement. Tell us whether the door is open or closed.
Staines-upon-Thames and nearby areas
Staines-upon-Thames and Egham Hythe share TW18. Include the locality as well as the complete postcode, plus any flat number or access instructions. If the entrance is separate from the postal address, explain where we should meet you.
Our office address is 10B Godolphin Road, Shepherd’s Bush, London W12 8JE. Our locksmith based in Egham serves Staines-upon-Thames; please arrange the visit by phone.
Contact details and office locationOur service area
Call with your full postcode to confirm availability for your address.
Local connections
We also work with local businesses, landlords and property managers. Some of the businesses we’ve worked with are shown below.
Emergency or a planned job?
Call for urgent help. For a planned repair or replacement, send the details and a photo.