A key that needs coaxing
If the key turns only after a wiggle, let us know whether other copies behave the same way. We check the key-operated parts and the way the door sits in the frame. Stop forcing it if operation is getting worse.
Ashford, Surrey · TW15
Locksmith in
Ashford TW15.
Let’s sort
that stiff lock.
A front door that needs a nudge. A latch that catches. A key that is becoming harder to turn. BMS Locksmiths helps with planned repairs, replacement locks and emergency entry in Ashford TW15, near Staines-upon-Thames.
24/7 emergency callouts · Planned visits by arrangement
Homes, rentals & businesses
Lock and door
services in Ashford.
You don’t need to know the name of the lock. Start with what happens when you turn the key or move the handle, and we’ll talk through the next step.
Emergency lockouts
A forgotten key and a lock that has failed may need different approaches. Tell us how the lockout happened, whether the key still turns and whether another key is available. We assess entry options and explain any need for drilling or replacement.
Replacement locks and keys
We fit suitable replacement locks or cylinders for worn fittings, missing keys and changes of occupancy. Send photos of the lock and visible hardware if you would like a matching finish. We discuss compatibility and the product before fitting.
uPVC doors and mechanisms
A door that locks while open but not when closed can have an alignment problem as well as a lock fault. We check handles, the cylinder, gearbox and multipoint mechanism together, then discuss the work needed.
Window and patio locks
Tell us about a window catch or patio lock that is difficult to use when arranging the visit. A photo helps identify the fitting. We assess suitable repairs or replacement options for the particular door or window.
Rental property repairs
For a planned repair, confirm who can authorise the work and who will provide access. We can discuss the fault, proposed visit and invoice details so the tenant and landlord know what is being arranged.
See all our residential services and commercial services. For a faulty uPVC mechanism, read about multipoint door lock repairs and replacement.
Preparing for an Ashford appointment
Notice the pattern.
Leave the diagnosis to us.
A recurring fault is easier to explain when you can describe when it happens: with one particular key, after pulling the door shut, or each time you lift the handle. You don’t need to decide which part has failed before calling.
For a planned visit, send photographs and suggest times when someone can provide access. Mention any other door, window or patio fitting that needs attention so we can discuss the whole job.
Arrange a repair visitWhat to send with your enquiry.
- The full TW15 postcode, address and preferred appointment times.
- What happens when you turn the key, close the door or lift the handle.
- A clear photo of the lock and edge of the door, if it is open.
- Photos of handles and visible fittings if you want a matching finish.
We offer British Standard locks where appropriate and other suitable options agreed with you. Share any specific requirements before choosing the fitting. Read about lock fitting options.
A starting point for the cost
Labour prices
for common jobs.
House lockout
Labour from£80
Door opening to gain entry to the property.
Front or back door lock repair
Labour from£90
The fault and work required affect the cost.
Fresh mortice lock or night latch installation
Labour from£110
A new fitting, rather than a like-for-like replacement.
These are starting labour prices per job. Any locks or replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Before you call
A few answers
for Ashford.
Is this the Ashford locksmith service in Surrey?
Yes. This page covers Ashford TW15 near Staines-upon-Thames, in Surrey. Give us the full postcode and street address when calling so we can confirm the correct destination and availability.
Can you reach Ashford in around 30 minutes?
Our locksmith based in Egham can usually reach Ashford TW15 in around 30 minutes. We confirm availability and an estimated arrival time by phone, based on the address, traffic and current jobs.
What should I tell you about a stiff key?
Tell us whether the problem happens with one key or several, and whether the lock behaves differently with the door open and closed, if you can check safely. Note when it happens. Avoid forcing the key or dismantling the lock to investigate.
What does a locksmith in Ashford charge?
House lockout labour starts at £80, front or back door lock repair labour at £90, and a fresh mortice lock or night latch installation at £110. Locks and replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Can you check a window or patio lock during the visit?
Tell us about any additional fitting when booking, rather than waiting until we arrive. Send a clear photo and describe the fault so we can discuss the whole job and suitable repair or replacement options.
Do you offer emergency help outside normal working hours?
Yes. We offer 24/7 emergency callouts. For a lockout or a property you cannot secure, phone 07397 507 376 rather than waiting for a message reply. We confirm availability and an estimated arrival time when you call.
Ashford and nearby areas
Give us the
full postcode.
This page covers Ashford in Surrey, near Staines-upon-Thames. Include your full TW15 postcode, street address and any flat number or entrance instructions. If your address is outside this area, ask us to confirm coverage before booking.
Our office address is 10B Godolphin Road, Shepherd’s Bush, London W12 8JE. Our locksmith based in Egham serves Ashford TW15; please arrange the visit by phone.
Contact details and office locationOur service area
Ashford, Surrey · TW15
Call with your full postcode to confirm availability for your address.
Local connections
Some of our clients.
We also work with local businesses, landlords and property managers. Some of the businesses we’ve worked with are shown below.
Emergency or a planned job?
Let’s sort out
your Ashford visit.
Call for urgent help. For a planned repair or replacement, send the details and a photo.