07397 507 376
Chertsey · KT16
A handle that will not lift, a door catching on the frame or a key that stops short. BMS Locksmiths helps with door and lock faults, emergency entry and planned replacements for homes and businesses in Chertsey KT16.
24/7 emergency callouts · Planned visits by arrangement
Homes, rentals & businesses
You don’t need to know the name of the lock. Start with what happens when you turn the key or move the handle, and we’ll talk through the next step.
A handle that will not lift may point to the mechanism, the way the door meets the frame, or both. We check the locking points and operating parts before discussing repair or replacement. Tell us whether the door is open or closed.
Does the door rub, drop or need a firm push before the latch catches? Describe that movement when you call. We assess how the door closes and how the lock engages, rather than assuming a new cylinder will cure the fault.
If the lock or mechanism has failed with the door shut, tell us what happened before it stopped working. We assess entry options and explain any need for drilling, replacement and follow-up repairs before proceeding.
On a timber door, the existing recess and fittings affect the choice of replacement. We discuss a suitable mortice lock, the finish and any work needed to fit it. Share any specific requirements before selecting the product.
A back or patio door that will not secure needs attention too. Mention additional entrances when arranging the visit and send photos of the handles and lock, if helpful. We can then discuss the work across the property.
A frequently used shop or office entrance needs reliable closing as well as locking. Tell us about worn or damaged hardware and who can authorise the work. We assess suitable repairs and explain the proposed fittings before proceeding.
See all our residential services and commercial services. For a faulty uPVC mechanism, read about multipoint door lock repairs and replacement.
Describe the movement
If the door has become difficult to close or lock, the cylinder may be only one part of the problem. Tell us whether the door catches against the frame, whether lifting the handle takes extra effort and whether the key turns fully.
We check the way the fitting operates before recommending parts. For a planned visit, mention any back, patio or business entrance that also needs attention so we can discuss the whole job.
Arrange a door or lock assessmentIf the door is shut, send only what is visible without dismantling the fitting. We discuss suitable replacement options with you before fitting. Read about lock fitting options.
A starting point for the cost
Labour from£80
Door opening to gain entry to the property.
Labour from£90
The fault and work required affect the cost.
Labour from£110
A new fitting, rather than a like-for-like replacement.
These are starting labour prices per job. Any locks or replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Before you call
Our locksmith based in Egham can usually reach Chertsey KT16 in around 30 minutes. We confirm availability and an estimated arrival time when you call, based on your full address, traffic and current jobs.
The door alignment, gearbox or another part of the multipoint mechanism may need attention. Tell us whether the handle operates differently with the door open and closed, if you can check safely. Do not force it; we assess the cause before recommending parts.
If the door is already open, send a clear photo of the edge, handles and visible locking mechanism. If it is shut, photograph only what is accessible. You do not need to dismantle anything or force the door open to send an enquiry.
House lockout labour starts at £80, front or back door lock repair labour at £90, and a fresh mortice lock or night latch installation at £110. Locks and replacement parts are separate. There is no call-out charge. We are not VAT registered, so no VAT is added. Ask us to confirm the total for your job before booking.
Give us the full postcode, street address and any entrance or access instructions. If the property is around Thorpe Park or outside Chertsey town, explain the exact destination so we can confirm coverage and availability for that address.
Yes. We offer 24/7 emergency callouts. For a lockout or a door you cannot secure, phone 07397 507 376 rather than waiting for a message reply. Tell us whether you are outside the property or unable to lock it.
Chertsey and nearby areas
Include your full KT16 postcode, street address and any flat number or access instructions. If the property is around Thorpe Park or outside Chertsey town, give the exact destination so we can confirm coverage and availability for the address.
Our office address is 10B Godolphin Road, Shepherd’s Bush, London W12 8JE. Our locksmith based in Egham serves Chertsey; please arrange the visit by phone.
Contact details and office locationOur service area
Call with your full postcode to confirm availability for your address.
Local connections
We also work with local businesses, landlords and property managers. Some of the businesses we’ve worked with are shown below.
Emergency or a planned job?
Call for urgent help. For a planned repair or replacement, send the details and a photo.